We guarantee the workmanship of our grates and channels for ten  years. This covers the product only [grates and channels] and not the installation.
We guarantee that the material used in our product is either 304 or 316 grade stainless steel [whichever is specified] and mill certificates can be provided on request.
Grates 2 Go guarantee that in the case of a major failure you are entitled to a refund or have the product replaced. However, if the failure is due to incorrect installation it is not covered by the guarantee.
Please note that "tea staining" maintenance or installation issue, and Grates2Go cannot control these factors. Please see our maintenance and care of stainless steel.
What is Watermark Certification?
WaterMark is a mandatory national product certification scheme for specified plumbing and drainage products to ensure they are fit for purpose and safe for use. Products covered by WaterMark are evaluated and certified and listed on the WaterMark product database.
This scheme is managed and administered by the Australian Building Codes Board .
Don't get caught out!
Did you know, in Australia most plumbing and drainage products must be WaterMark certified prior to installation?
Our WaterMark certification means you can buy our grate and channel drainage, modular drainage kits and point drain floor waste, with absolute confidence.
Our WaterMark Certification
The Grates 2 Go Grate and Channel products have been fully tested and achieved the WaterMark standard for the Plumbing Code of Australia.
Certificate Number: 23205
Evaluation Specification: WMTS 040:2018 Waste pipe connection outlets and gratings, separate or integral.